📁 PHP Dosya Yöneticisi
/
/
home
/
demodesigncom
/
e-ticaretv9.demodesign.com.tr
/
adminco
/
inc
📝
support_ticket.php
← Geri Dön
<?php if(!defined('ADMIN_INCLUDED')) { exit; } ?> <?php $informations = $db->table('support_tickets')->where('id','=',m_a_g('id'))->get(); if($informations['total_count']==0) { m_redirect(ADMIN_URL); } $info = $informations['data'][0]; ?> <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="page-title-box d-sm-flex align-items-center justify-content-between"> <a href="<?php echo ADMIN_URL; ?>/index.php?page=support_tickets" class="menu_link"><h4 class="mb-sm-0 font-size-18"><?php echo LGA_SUPPORT_TICKETS; ?></h4></a> <div class="page-title-right"> <ol class="breadcrumb m-0"> <li class="breadcrumb-item"><a href="<?php echo ADMIN_URL; ?>"><?php echo LGA_HOME; ?></a></li> <li class="breadcrumb-item active"><?php echo LGA_SUPPORT_TICKETS; ?></li> </ol> </div> </div> </div> </div> <div class="row"> <div class="col-12"> <div class="card"> <div class="card-header"> <h4 class="card-title"><?php echo LGA_SUPPORT_TICKET_DETAILS; ?></h4> </div> <div class="card-body p-4"> <?php if(m_p_check()) { if(DEMO) { echo m_admin_alert(LGA_ERROR,LGA_DEMO_ERROR); } else { if(m_a_p('content')=='') { $status = m_a_p('status'); } else { $data = [ 't_id' => $info['id'], 'author' => 0, 'content' => m_a_p('content'), 'date' => $db->now() ]; $query = $db->table('support_messages')->insert($data); $data = [ 'date' => $db->now() ]; $query = $db->table('support_tickets')->where('id','=',m_a_g('id'))->update($data); $status = 1; } $data = [ 'status' => $status ]; $query = $db->table('support_tickets')->where('id','=',m_a_g('id'))->update($data); if($query) { echo m_admin_alert(LGA_SUCCESS,LGA_TRANSACTION_SUCCESS); } else { echo m_admin_alert(LGA_ERROR,LGA_TRANSACTION_ERROR); } $informations = $db->table('support_tickets')->where('id','=',m_a_g('id'))->get(); $info = $informations['data'][0]; } } ?> <form action="" method="post" enctype="multipart/form-data"> <div class="mb-3"> <div><label class="form-label"><?php echo LGA_STATUS; ?></label></div> <?php echo m_ticket_status($info['status']) ?> </div> <div class="mb-3"> <div><label class="form-label"><?php echo LGA_CUSTOMER; ?></label></div> <a href="<?php echo ADMIN_URL; ?>/index.php?page=customer&id=<?php echo $info['u_id']; ?>" target="_blank"><span class="btn btn-primary btn-sm"><?php echo m_user('name',$info['u_id']).' '.m_user('lastname',$info['u_id']) ?></span></a> </div> <div class="mb-3"> <div><label class="form-label"><?php echo LGA_STATUS; ?></label></div> <select class="form-control select2" name="status"> <option value="0" <?php if($info['status']==0) { echo 'selected'; } ?>><?php echo LGA_WAIT_RESPONSE_TICKETS; ?></option> <option value="1" <?php if($info['status']==1) { echo 'selected'; } ?>><?php echo LGA_ANSWERED_TICKETS; ?></option> <option value="2" <?php if($info['status']==2) { echo 'selected'; } ?>><?php echo LG_CLOSED; ?></option> </select> </div> <h6><?php echo LGA_MESSAGES; ?></h6> <div class="p-5 mb-4 bg-light rounded-3"> <?php echo $info['content']; ?> <br/> </div> <?php $answers = $db->table('support_messages')->where('t_id','=',$info['id'])->order('id','asc')->get(); foreach($answers['data'] as $answer) { if($answer['author']==$info['u_id']) { $last_answer = LGA_CUSTOMER; $bg = 'bg-light'; $tc = 'text-dark'; $actions = ''; } else { $last_answer = LG_CUSTOMER_REPRESENTATIVE; $bg = 'bg-danger text-white'; $tc = 'text-white'; $actions = ' <br/> <div class="d-flex justify-content-end"> <a href="'.ADMIN_URL.'/index.php?page=support_ticket_message_edit&id='.$answer['id'].'"><span class="btn btn-sm btn-soft-primary" style="margin-right:5px;"><i class="fa fa-edit"></i></span></a> <a class="delete" data-question="'.LGA_DELETE_QUESTION.'" href="'.ADMIN_URL.'/index.php?page=delete&table=support_messages&id='.$info['id'].'"><span class="btn btn-sm btn-soft-danger"><i class="fa fa-trash"></i></span></a> </div>'; } ?> <div class="bg-white rounded shadow-sm overflow-hidden mb-3"> <div class="p-3 <?php echo $bg; ?>"> <h6 class="m-0 <?php echo $tc; ?> d-flex align-items-center"><?php echo $last_answer; ?></h6> </div> <div class="p-3"> <div class="d-flex justify-content-end"> <span class="badge bg-info mr-5"><i class="fa fa-clock"></i> <?php echo m_date_to_tr($answer['date']); ?></span> </div> <?php echo $answer['content']; ?> <?php echo $actions; ?> </div> </div> <?php } ?> <div class="mb-3"> <label class="form-label"><?php echo LGA_WRITE_ANSWER; ?></label> <textarea class="summernote" name="content"></textarea> <div style="float:right;margin-top:12px;margin-bottom:12px;"> <span class="btn btn-sm btn-secondary editor_content_word_count">0</span> </div> </div> <button type="submit" class="btn btn-success waves-effect btn-label waves-light"><i class="bx bx-check-double label-icon"></i> <?php echo LGA_SUBMIT_AND_UPDATE; ?></button> </form> </div> </div> </div> </div> </div>
💾 Kaydet
İptal
📝 Yeniden Adlandır
İptal
Kaydet
🔐 Dosya İzinleri (chmod)
İzin Değeri:
Hızlı Seçim:
777
755
644
600
777
= Herkes okur/yazar/çalıştırır
755
= Sahip tam, diğerleri okur/çalıştırır
644
= Sahip okur/yazar, diğerleri okur
600
= Sadece sahip okur/yazar
İptal
Uygula